Hello Forum,
Recent changes to gmail's DMARC policy have forced us to alter our email practices. We now must specify a ReplyTo email address that is different from the FromEmail.
Below is the release from sendgrid, whom we utilize for emails:
https://sendgrid.com/docs/Classroom/Deliver/SenderAuthentication/gmaildmarc_changes.html
In the past, we set the FromEmail to $Account/CurrentUser, but now doing will sometimes result in blocked emails due to spoofing concerns because the domain of the sender / recipient is the same. White labeling the the sender IP address and domain have not resolved the issue.
Per our email provider (sendgrid), we must now set the FromEmail to a 'no-reply' email and then set the ReplyTo email to the $Account/Email.
I'd hoped it would be as easy as creating another parameter ("ReplyTo") within the SendEmail MF (provided by Appronto) and setting it to $Account/Email in each of our email MFs, but I've been unable to get the ReplyTo to show up in recipient email clients.
Apparently, I am missing a step. Have any of you run into this issue, and how did you all amend the Appronto (or Mx) email module?
Thank you! Ricky