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Excel import error

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Afternoon all, Has anyone encountered this error before? "Excel Importer could not import any rows. Please check if the template is configured correctly. If the file was not created with Microsoft Excel for desktop, try opening the file with Excel and saving it with the same name before importing.” We've got Mx 9.6 running with excel importer 10.0.1. I've tried saving the file again in excel as the error suggests, converting it from .xlsx to .xls and variations on the import file content including just one field filled. My file and template columns match to the letter. I've successfully imported .xlsx in excel importer 5.19.0 previously without manually changing file types, so I assume (but am happy to hear if I'm incorrect) that the file type .xlsx will work without me changing anything. If anyone has some insight, that would be awesome!

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